Suggested companies are based on peoples browsing tendencies. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. Your support means everything and we are just happy knowing that you are receiving a lot of compliments on the jacket. Quick View . Recent purchase of a coat , great service superb value price even better cannot be happier . You have no idea how much they mean to us. Cheers! Cheers! We appreciate it very much. We would love to regain your trust. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. Hi AamzYou made our day with your priceless review! He spotted two jeans and had to have them! Cant fault them. All rights reserved. Anyone can write a Trustpilot review. Lorenzo Veratti - We are where shoppers gain inspiration, products and deals. Sorry for the confusion and thank you for raising this with us. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo Cheers! Thank you! Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. Cheers! We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. We thank you for taking the time to leave a review. We are happy that you received your order in no time. There is more business coming your way from us and his buddies. RewriteCond %{REQUEST_FILENAME} !-d More importantly the product lived up to their claims. Claim your Free Employer Profile. Keeps him really warm and it's really good quality. Replies to negative reviews in < 24 hours. Lorenzo Veratti. I received an IMMEDIATE response and one very much to my satisfaction. So out of pocket for a tracksuit and a tracksuit jacket. I would shop here again. Thank you. Thank you! He turns heads and is asked where to buy them. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Hi JoshWe appreciate the word. The amount refunded will be reflected in the account after 3-5 workings days. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Cheers! Hi GTAMWe want to thank you for giving us such an amazing review! Thank you so much for sharing this with us. Our dedicated team works very hard to ensure that our customer will get only the best. Here are 8 tips for writing great reviews. You may need to scroll to find it. We are your best resource to discover and connect with sellers worldwide. Thank you and we are sorry for the inconvenience. We can give you a special discount on your next order as compensation for the inconvenience. Highly Recommend. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. It will give them an idea of who we are and what we do as a brand. is lorenzo veratti a good brand. Cheers! Can you please tell us why you are saying that the product you bought is nothing like the photos at all? We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. He said it's the best coat he's owned. Did the driver follow the correct delivery procedure? It goes against our guidelines to offer incentives for reviews. Right click on the X and choose Properties. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. We will be looking forward to your next purchase. Cheers! Knowing that your are satisfied makes our hearts full. Sizing is perfect too. Cheers! Told that no jackets left and to choose another. Our apologies for the inconvenience. Very responsive and great customer service. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Bought for my grandson and he really loves it. Anyone can write a Trustpilot review. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. All. I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. Great to deal with a company that genuinely care about their customers and go above meeting expectations. We can't wait to hear from you again. Thank you and we are looking forward to hearing from you again. Thank you for your review. support@lorenzoveratti.com. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi KimberlyThank you so much for this wonderful review. Follow. Purchased a coat and paid extra for next day delivery. We use dedicated people and clever technology to safeguard our platform. Outstanding clothing selection & the quality is superb! All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. I like this in all my clothing. Our apologies for the inconvenience. Highly Recommend. Did you mention to our support team about your faulty tracksuit? The. No offer of repair or no gesture of goodwill. Your effort to share this remind us that we are on the right track. August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Thank you for your trust and we are hoping that you will continue to support our brand. He turns heads and is asked where to buy them. Coat is quality . Ordered my son some items. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Just click. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Told that no jackets left and to choose another. Its made of good quality materials, and theyve really put attention to every single detail! Lorenzo Veratti. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Down. Here are 8 tips for writing great reviews. However it was completely the opposite. Our apologies for the inconvenience. Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. Cheers! Cheers! We are delighted to hear that you are happy with your purchase. This means a lot to us. Replies to negative reviews in < 24 hours. Within 2 weeks the zip broke. is lorenzo veratti a good brand. Suggested companies are based on peoples browsing tendencies. Cheers! We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. We are happy to learn that your overall experience had been amazing. Cheers! I ordered a coat for Christmas for my son. Very warm, comfortable fit. I was kept updated about the order and deliver date and time. Sending a new coat to replace. recommend. WOW! Cheers! It goes against our guidelines to offer incentives for reviews. Well made throughout with lovely detailng and good quality material. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Brilliant top quality item of clothing. We appreciate your thoughtful review and patience with us. We will continue to do our best and you made us all happy. Highly Recommend. We will continue to do our best and you made us all happy. Your review warms our hearts. I'm really pleased to have these, l've wanted to give them a try for a while now, Ordered a coat for my son who is very into his clothes!! Our apologies for the inconvenience. Thank you for your cooperation and for being so patient with the process. Hi JBThank you for leaving a review. About Us Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Replies to negative reviews in < 24 hours. They came in great condition. Disclaimers Thanks again for sharing such a positive experience. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Find out how we combat fake reviews. Within 2 weeks the zip broke. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Sent back at my cost. Cheers! Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! It will give them an idea of who we are and what we do as a brand. Cheers! Love the outer material as well. Our apologies for the inconvenience. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . I would shop here again. Copyright 1995-2023 eBay Inc. All Rights Reserved. Sent back at my cost. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. We appreciate the support and we are looking forward to doing business with you again. We will be looking forward to your next purchase. Thank you for a great service! Great material, generous padding and simply comfy. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. See the Section on 404 errors after clicking a link in WordPress. One happy teenager. Bought for my grandson and he really loves it. We are hoping that you will continue to support us and we will be looking forward to hearing from you again. We believYYourill reach many. When working with WordPress, 404 Page Not Found errors can often occur when a new theme has been activated or when the rewrite rules in the .htaccess file have been altered. Hopefully, we will see you shopping with us again. Ordered 50 jeans that were NOTHING like the photos at all??? If your concern is about missing the delivery, we always coordinate with the courier for investigation. We value you and every person who is supporting our brand. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Our apologies for the inconvenience. Hi SoniaWe are sorry to hear that you son's ordered did not push through. Lorenzo Veratti is a luxury clothing brand based in the UK. Cheers! The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Hi NalaSuch a detailed review! We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! It is such a wonderful feeling that we made your family's Christmas a little bit more special. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Bought a coat in November. Copyright Notice We are happy that you received your order in no time. Ordered few times from these. Cheers! Notice that the CaSe is important in this example. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. Hi MarkWe are grateful for wonderful review on our products and delivery service. Something went wrong. Sizing is perfect too. They came in great condition. Hi JessWe are sorry to hear that. Can you please respond to our request for your information so we can look into this matter? Ordered few times from these. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. We appreciate the support and we are looking forward to doing business with you again. Raff2 Pant. We are looking forward to hearing from you again. We are delighted that you share this wonderful feedback with us. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Customer service are fantastic very helpful. The customer service was one of the best Ive dealt with, cant wait to receive my coat now. Hi WendyWe want to thank you for sharing us your recent experience with us. He said it's the best coat he's owned. What are co-workers like at Lorenzo Veratti. Nearly a week later item has now been lost and told to talk to retailer. I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! Thank you and our sincere apologies again. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Thank you for letting us know that we did not fail you. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. RewriteRule ^index.php$ - [L] I received an IMMEDIATE response and one very much to my satisfaction. All content is posted anonymously by employees working at Lorenzo Veratti. Hi LauraWe are happy to help. The delivery was exactly as promised. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Very helpful, quick replies and gave me exactly what I was looking for. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. We order from this company a lot and love the clothing! Bought a coat in November. The mercury has dropped. Hi DavidWe are happy to see this; what a fantastic review! Cheers! . Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related . i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Thank you. Absolutely superb service and communication from the company . Hopefully, this is not the last time that we will hear from you. Thank you, and we are looking forward to doing business with you again. Cheers! We always want to provide the best service to our consumers like you who trusted our brand. Hi AbuWe are happy to receive a 5-star review from you. Thank you for sharing this with everyone. We cannot answer you directly because we could not find your records maybe because you are using a different name. We understand how important that you received it on time. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Hi KimberlyThank you so much for this wonderful review. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. You are a wonderful customer and your patience with the whole process was just exceptional. If this doesn't work, you may need to edit your .htaccess file directly. We appreciate that you share this with us. Excellent clothing.I had an issue with an order, which they resolved very quickly and with no problems. Cheers! Thank you guys. We believYYourill reach many. I reported it to customer service and expected to get fobbed off as you would with a high street store. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We are happy to learn that your overall experience had been amazing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Was very satisfied with the product and so was my grandson. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. We are glad that you enjoying the coat. Fast delivery too. More importantly the product lived up to their claims. Reels. His friends are complimenting the coat already and I will be sending them your way! We will be looking forward to your next purchase. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Each time reached out, not much help at all. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! We are looking forward to hearing from you again. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Thank you for letting us know that we were able to give you the best possible customer service experience. We believe we already explained everything to you in your previous review about the situation. Cheers! All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. Privacy Policy Companies can ask for reviews via automatic invitations. Super efficient and polite. The jacket is gorgeous!! Hi JanetWe are grateful that you decided to share this wonderful review with everyone. 2023 Trustpilot A/S. We are happy to learn that your overall experience had been amazing. Cheers! Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Write CSS OR LESS and hit save. Great coat, my son loves it, well made and very warm. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Very dissatisfied. The delivery was exactly as promised. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. Id say this is a much better product than some of the more expensive brands i tried. Lorenzo Veratti. We always want to provide the best service to our consumers like you who trusted our brand. We are delighted that you share this wonderful feedback with us. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. I reported it to customer service and expected to get fobbed off as you would with a high street store. No offer of repair or no gesture of goodwill. Goodwill offered but only on condition I buy another jacket. Cheers! linktr.ee/lorenzoveratti. protocol advanced beauty collagen with hyaluronic acid (#314426657045). Brand s . 49.99 59.99. By clicking 'Accept', you . Thank you and again, our sincere apologies. Replies to negative reviews in < 24 hours. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. Hi TonyOur sincere appreciation for your wonderful review. Thank you. Keeps him really warm and it's really good quality. This means a lot to us. Do you agree with Lorenzoveratti's 4-star rating? Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. No offer of repair or no gesture of goodwill. We are happy that we have exceeded your expectations. All rights reserved. What fantastic customer service! We ordered with high hopes and we were delighted to not be disappointed. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. The packaging, shipping and time to delivery were fast. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Test your website to make sure your changes were successfully saved. Hi LauraWe are happy that your son's birthday present came on time. We are delighted that you share this wonderful feedback with us. You will be compensated for the inconvenience caused. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Bought a coat in November. Great customer service and amazing products. It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed. He said it's the best coat he's owned. Did you mention to our support team about your faulty tracksuit? Cheers! I really like this companys style and quality. 70.00. Cant fault them. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Happy New Year! Thank you and we are looking forward to hearing from you again. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! Thank you and if you have further questions, do not hesitate to reach out to our support team. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? His friends are complimenting the coat already and I will be sending them your way! I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Yes, it has been delivered, but it was not delivered to us. Anyone can write a Trustpilot review. Cheers! Thank you. Ordered few times from these. Cheers! Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! Pretty gutted, first time customer. We appreciate all the wonderful things you said about our products. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Your review is appreciated. Companies can ask for reviews via automatic invitations. Need a better system in place for customer service and change their delivery company.