Opportunities are available to support our English and Spanish speaking Customers. Workplace Type: B&M 24 jobs at Sykes Enterprises, Incorporated. 59. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Customer service reps are the front lines of service providers in customer support. Work, learn and grow with the Top Employer and BPO Company of the Year! Customer service representative job description. Does the customer experience landscape look the same in every country? Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. Similar Jobs. $14 an hour. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Mohon sekarang di Maukerja! View Job description, benefits and responsibilities. Last name. ), $17.00 Click herefor more information on our Cookie Policy and Privacy Policy. Customer Service Agent ( (Fluen. Home View All Jobs (416) Job Information. I got to work with some very cool people. Contact. Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Learn more about WebJob description Your interest in SYKES has come at an exciting time in our history. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Jobs View All Jobs. Responding to inventory management inquiries; SYKES-Sitel Cyprus is equal opportunity employer. Benefits of our work from Remote in Spartanburg, SC 29316. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Helping customers with their Ancestry account. I still loved this job. SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. Easy Apply 26d ago S 4.0 You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. . $15.00 AN HOUR MOVING TO $17 AFTER BEING UPSKILED, Full benefits package including medical, dental, vision and life insurance, 100% free college tuition program after one year of employment through University of Arizona Global Campus, Requisition #: 3045BR SYKES-Sitel Cyprus is equal opportunity employer. WebBanking Customer Service Representative. Per Hour (Employer est. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago) | 57.8k Monthly Pay Sykes Philippines Full-time Posted on 8 February 2023 Location Muntinlupa Experience 1 - 3 Yrs Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Lokasi kerja di Muntinlupa. 8 hour shift. Your job seeking activity is only visible to you. Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. Sitel Group 3.3. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. I really enjoyed being able to help new hires in their transition period before they go on the floor. Handle product recalls. Cristine Brack's Phone Number and Email Last Update. Job Description Glassdoor.com. Find out if you meet the requirements! Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Really enjoyed being a Customer Service Agent for Sykes/TurboTax. I loved working there. Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. What does a Customer Service Representative do? Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Full time. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. Handle inbound service calls. SYKES HIRING! WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. Posted: (3 days ago) Miami, FL. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. Our complete service offering helps clients acquire, retain and increase the . However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. Required qualifications, skills and experience: Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Email. 20,000 a year. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. rights reserved Sykes Customer Service Representative in Larnaca . The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. 11/21/2022 11:27 PM. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. | Customer Service Representative | Start ASAP! Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Join or sign in to find your next job. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. With supportive, caring leadership, our reps enjoy ongoing career opportunities. It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. View Job description, benefits and responsibilities. Canada. Responsibilities for customer service & sales representative. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. You can unsubscribe from these emails at any time. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Choosing a career in healthcare is a major decision that requires thought and planning. ***URGENT!!! Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) $16.25 an hour. By continuing to explore our website, you agree to our use of cookies. Required qualifications, skills and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES. Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Permanent + 1. SYKES Insurance Customer Service Representative (unlicensed) Augusta, GA 2d $15.00 Per Hour (Employer est.) Recommend them highly. By continuing to explore our website, you agree to our use of cookies. Job description: Country: United States Browse Sykes Customer Service Representative jobs Near Me and apply online. All Are you our ideal candidate? Required Language. SYKES: Customer Service Representative job in Fort Lauderdale, FL. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Urgently hiring. Acknowledging and resolving customer complaints. SYKES is the best company where you can work, learn . Our company offers customer service solutions, tailored to the unique needs of our clients. Permanent. Employment Type. Suggest solutions when a product malfunctions. Our company offers customer service solutions, tailored to the unique needs of our clients. Apply Now . POSITION SUMMARY To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, SYKES Easy 1-Click Apply. Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. Good place to work and helpful. English, Czech, Slovakian. Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Contract Type. Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Password - SYKESATC. Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes) First name. Dismiss. SYKES is currently looking for Customer Service Representative - Remote near Cincinnati. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Family oriented environment, but focused on the task and goals. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Support from Team leader, HR and great colleagues! Your interest in Sitel has come at an exciting time in our history. Polish. Communicating with customers through various channels. Working from home was extremely convenient and financially valuable with gas prices going up so dramatically. 8 hour shift. I have been told they learned more from me then in class. . Work, learn and grow with the Top Employer and BPO Company of the Year! ), $16.00 Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Montgomery, Edmond, OK. . In many cases it was all about informing and guiding them through preparing their returns, extensions or amendments. Is your business falling into a CX technology trap? Filter your search results by job function, title, or location. Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. Service client - Tltravail. Solutions built by operations for CX success. Inbound Customer Service Representative Job Descriptions Example 1 Example 2 Example 3 How to Hire an Inbound Customer Service Representative Consider the following when hiring an inbound customer service representative: Recruiting: Do you have the internal resources and tools to source and recruit for this role successfully? Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. A Customer Service Representative is a job that requires the ability to handle multiple tasks. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest , Posted: (5 days ago) WebRemote: Customer Service Rep (Canada) Work From Home, Canada. Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. Customer Service Representative in Boydton, VA Expand search. Does the customer experience landscape look the same in every country? French Speaking Permanent Customer Service Representative. Posted: (3 days ago) Understand and strive to meet or exceed metrics while providing excellent customer service. Sykes Philippines Makati City . Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. JOB TITLE: Customer Support Advisor. Join us as a Customer Service Representative at our Hazard location! correct. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Sitel Group (previously Sykes) Your task will be to promote services to existing clients. Support from Team leader, HR and great colleagues. Our complete service offering helps clients acquire, retain and increase the . Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. Seasonal Customer Service Representative. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. job title, keywords. I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. Read More . Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Per Hour (Employer est. Customer Service III at Sykes . Job Description . We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. Description. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Job Requirements Enjoy building relationships while helping your customers sorting out their queries. WebAbout SYKES Every time a Sitel customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they , Posted: (2 days ago) But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. The most important task, however, is to give the customer a pleasant experience and a positive feeling. Select one or more posts to update this view. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Learned a lot about the IRS, taxes and how to handle myself when customers were upset. Sykes Enterprises is a global American business process outsourcing service based in Tampa, Florida. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Strong interpersonal, communication and customer service skills. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! Per Hour (Employer est. Our people are our greatest asset. Experience. WebDetails About sykes customer service agent job description . SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) Find out if you meet the requirements! Posted: (1 days ago) Apply to Management Analyst, Concierge, Patient Care Coordinator and more! Is your business falling into a CX technology trap? Services for every stage of your customer journey. They customers can be mean on the phone but that's any phone job. Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. Job Description. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Select one or more posts to update this view. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. Permanent. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Jobs. In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. Per Hour (Employer est. c***@sykes.com. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. Join Our Multicultural team now, send in your application! The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. If you meet those criteria, you can be very successful in this role. John H. Sykes created the firm in 1977 in Charlotte, North . Apply with us, if you possess: A high school diploma or GED . The worlds best-known brands trust us to deliver an unmatched level of customerservice. KEY NOT FOUND: ei.filter.lock-cta.message. SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. city, state, country. 4 days ago. , Posted: (4 days ago) All Titles Customer Service Representative (1) All Companies company . We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. - SYKES di Sykes Philippines. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. ), $16.25 SYKES: Customer Service Representative job in Miami, FL. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. . Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. Job Description. EEO statement: EOE/Veteran/Disabled. Customer Service Agent Resume Examples & Samples.