We sincerely apologize for Ms. ***** ****** Two people could not do their job properly and so I am not convinced anyone can. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. A $5 paper statement fee is included on each printed statement you receive. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. 2 days print + full digital. In most areas, the paper will be delivered by 06:00 AM on weekdays, 07:00 AM on Saturdays, and 07:00 AM on Sunday. Go to tucson.com/subscribe to see your options. We are unable to find an active home delivery account at the address provided. Holiday hours vary. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Pay online To Make a Payment Online, visit your account. Digital Access subscriptions, however, include access to our e-Newspaper, and can be viewed from anywhere. NO CALL BACK. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. } Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. Called again. We continue to have delivery issues and are consistently told the problem will be resolved. if (!document.MAX_used) document.MAX_used = ','; Called again today 10/7 and spoke with Supervisor ***. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. Yes. Can I still access online content when I put my print home delivery on a vacation hold? We continually strive for excellence and regret any time we let you down. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. Vacation Stop / Restart. a full refund of your entire annual amount. Christiansen graduated from Long Ridge Writer's Group in 1999 with a diploma in writing for children and teenagers. I called the newspaper to complain and recejive a refund. It is now March 19th, and I have received no refund or acknowledgment. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and told the Daily Star that I did not want to get charged for those dates. Editorial, Opinion, Letters to the Editor. The Arizona Daily Star is home delivered by a team of independent contractor carriers. Your credit card will be charged for the amount of the subscription. Sometimes there are unexpected delays due to production problems or adverse weather conditions. Told same thing and promised credit of about $42 to charge card. No. Now let us get into the crux of this guide. Your real card info stays hidden. Latest Arizona news from across the state, including Tucson, Phoenix and Flagstaff. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 , . Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. She can contact me Yes. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? Report Breaking News: 520-573-4101 or metro@tucson.com. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. *** ***** rateincreasedfrom To help us assist you more quickly, when emailing e-edition@tucson.com with login or technical issues please include the following information: The issue you're having, type of device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Also like keeping up with my fav comic strips! See our privacy policy for more details about the use of all information that you provide. A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. That fact is important to this matter. That should be the last charge. I believe the same deadline for renewal applied to all subscribers. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. Rather, any price adjustments will be made at the end of prepaid terms. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. credit card. Yes. business days to post to her account. If your paper does not come on a scheduled delivery date, please contact Tucson Arizona Daily Star as soon as possible to receive credit. Some content on Tucson.com is labeled "FOR SUBSCRIBERS." it. can disregard any bills he has received. Tell the company that you are going on vacation and the dates you will be gone. They are typically delivered by the carrier within 5 business days. var m3_u = (location.protocol=='https:'? Again offered $38.04 a month and credit to charge card of $65 in "up to 14 banking days". Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. the end of his stated promotional period. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); You can easily find the terms and conditions for your subscription by visiting. Tap on Arizona Daily Star (subscription you wish to cancel). Contractors are obliged to deliver complete newspapers in good condition by 7:30am Monday-Saturday and by 8am on Sundays. No. This went into effect in February 2022. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. It reads like a newspaper and the pages even flip. Best of all, you can increase the print size. Sunday: 7:00am - 11:00am Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. Arizona Daily Star. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. Check the masthead. var m3_u = (location.protocol=='https:'? I tried to Activate but it didnt work. No. Be safe from hackers and unwanted bills. Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. if (document.context) document.write ("&context=" + escape(document.context)); If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. I recently renewed my annual subscription for home delivery of the print edition of The Arizona Daily Star newspaper (hereafter the "Star"). Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. digital@tucson.com, Legals Your expected start date will be shown on the confirmation page after you place an order. Star Diversity Career Fair. Yes. After canceling your . Information about canceling. Yes. The lead time to start delivery on a new order varies by area. directly at (520) 573-4536, and we will accommodate the request. See a video on how to access and use the e-Newspaper. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); We sincerely We get you exceptional pricing and special discount offers on newspaper delivery in your area. Stop Date * Start Date * Submit Reset Form. What should I do? To help us assist you more quickly, when emailing e-edition@tucson.com with login or technical issues please include the following information: The issue you're having, type of device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. document.write ('&cb=' + m3_r); if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. iOS and Android App Issues Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. var m3_r = Math.floor(Math.random()*99999999999); If your account is activated, your name will appear at the top right of tucson.com. An independent contractor. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! That means, if you didnt pay your bill, but we didnt hear from you, well assume you want to continue home delivery. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Our finance department confirmed the If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. Content charges will continue to be applied while you are on vacation. Click "My Apps and Games" then "Installed". Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription. Published 12/30/2022. I waited until January 8, 2021 to call because I still didi not have a check through the mail. Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. Choose the discount subscription option below thats best for you and save. assured her we are working on resolving her missed deliveries and applied two year. * Please note we need 4 business days notice to process your vacation stop online. Never happened. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. } My newspaper seems to be missing some of the inserts. Went back to my local paper's app. Pick the ones I want to read and scan others. Click "Create Account" and follow the instructions to make a profile. document.write ("?zoneid=7&block=1&blockcampaign=1"); BBB is here to help. What do I get with a Full Access Subscription? No. They can make sure your paper is not there, and if it was delivered, they can pick it up for you. Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). How often do you increase subscription prices? 1-800-695-4492 Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. 1-800-695-4492 Is a TV Weekly included in Single Copy papers I buy at the store? Per the request, we have submitted a full refund of 520-573-4292 document.write ('&cb=' + m3_r); Arizona Daily Star no longer fulfils requests for printed versions of back copies. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Note that complaint text that is displayed might not represent all complaints filed with BBB. var m3_r = Math.floor(Math.random()*99999999999); Click "View Information" and sign in if asked to. Call 1-800-695-4492 to order a tube. This can usually be found under the "About" option under Help or settings menus. tucson.com/subscribe. How do I Check into Hotels Anonymously & Discreetly? I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Newspapers will be held and delivered on your restart date. Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. document.write ('&cb=' + m3_r); Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. All rights reserved. They said that a paymenbt would be mailed to me because they could not credit my account. Click here to learn how to clear Tucson.com cookies for your web browser.
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