This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. This update includes performance improvements and bug fixes. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. No. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Solid Gold Turf Club St Paul Minnesota Friday November 26. I assume the meet and greet is after. This telling me time and time again, that I had NO EVENT COMING. Tickets from one order are there, the other order isnt and I havent received two emails either. It just says the "Please visit out help page" message. Follow the AXS Tickets iOS app troubleshooting guide Here . For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Is it my iphone? Now, tell me why this is happening. No paper required. DO NOT USE THIS COMPANY! In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Peter Kay tickets - London 02 many dates !! So purchasing through the website and AXSTickets doesnt work - even with all their tips. After several tries, the link DOES NOT WORK. TICKETS 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. So if you find that your tickets have disappeared it seems there's no need to worry. Zero stress. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Worst customer service YET again! or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Im going to recommend Red Rocks find another ticket vendor! The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Thats why I download AXSTickets to help me to keep sign in. And waited. I purchased tickets and created an account using my Facebook. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Tap for tickets to see the artists and teams you love. What a waste. 15 plus minutes I had a few performances to list so I went to do it. Get the AXS app from App Store or on Google Play. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). What is wrong with the App, if I delete it and reinstall will I lose my tickets? AXS App: Selling Tickets Share After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I was happy and excited. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Still don't see your tickets? I can log in to the website, but not the mobile app. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. It's all a fan needs, all in one app. Tickets never arrived (not the first time this has happened with me). then to me it seems something is missing from the transaction. 12 hours ago. have 5 more performances that I cannot list. What fees are there when buying tickets? AXSTickets communications are confusing. I had to get on my phone. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Same here! My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). First of all their customer service is terrible. I do not understand where the difficulties lie in this process and am very unhappy with this service. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . It's absolutely sensible that they keep your money until after the event. Enter your device passcode. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. My daughter ending up unable to transfer her tickets, so lost over $100. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. 39,8 km. I dont know if it had deleted my tickets or if its a glitch but I dont know. Hopefully this will save someone from the panic attack I just had over my tickets. I have a problem with AXS Tickets Are you having issues? I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Also, it makes no difference if you use AXSTickets or the website. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D You dont care about customers or their needs and it shows in all of your actions and words. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. What no Maybe try selling them somewhere else then transferring them? Even the emails disappeared. And why did I pay such exorbitant surcharge fees for THIS experience? Please fix this and I hope there is no other fans that will experience the same thing as me. The next day I got the same email twice simultaneously. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. I purchased three tickets for friends to go to the Joyner Lucas concert. We dont need an app for everything. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. There is no error indicated but I am unable to complete purchase. Hour long customer service wait with no live person interaction. Adding tickets to Wallet is a must, and sending/revoking needs major help. I then had to log into my Facebook account two more times. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Mine wasn't working earlier, but just checked and now showing in the events section. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Even just a lil tickets under revision or similar would be fine. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. listed the best and took a break. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. . So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. "Swan Lake" tells the story of a young . So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I have an issue with AXS Tickets too. When I've bought tickets from AXS before they took a few days to show up in my events. I mean, what for? They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. So after waiting in line I had to go to another line for printed tickets. Why does the email say 1 ticket? Front row or on the aisle? Sports and arena events will usually be the most expensive with the best seating options topping $150. Im trying to sell the missing order as it was made in error. Hi Lennie, Thank you so much! I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Then AXSTickets froze, so I killed and restarted it. My Axs app will not completely load, it says loading more events, but nothing happens. Tap for tickets to see the artists and teams you love. So far, my experience has been seamless. Extremely frustrating. I had to try get them on chat again and never got to talk to anyone. Were you able to fix it? I hope this video helps a few people in solve this. can't go, and more. I expect much more from AXS!!! I reached to them through live chat but it's been 20 days and yet no response. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Never use this service again. SOLD TICKETS VIA AXS. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. So basically quit your job if you want to enquire about your ticket. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Therefore, I wouldn't expect this issue to be fixed anytime soon. Press J to jump to the feed. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. I tried buying tickets on the website, got an error with payment. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Twice this week my family has tried to transfer tickets from one AXS account to another. - AXS Help Centre What do I do if I have not received my tickets in the post? With the AXS app, you can. My axs app on my iphone is not working. Mappy donne les informations utiles pour votre itinraire de. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. I have uninstalled and reinstalled the AXS app. Please help! Has anyone else had this problem? Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Read. I can see my tickets, but I don't see a way to print them. If you have just bought your tickets and aren't seeing them in your account, hang tight! The show is tonight with no way to access my account or update my password. Are you having issues? 1x ticket, 75 face price. AXS has gone down the hill as soon as they stopped taking calls. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Also, it is not loading any events. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes.
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