If all the perks, if any are the same, then should be no problemo. The actual times, however, will vary by sailing. So my message to the OP is that you have a problem with your cruise/travel agency. Thank you all for your answers, I call my TA , the following is his answer to my question: While you are not in cancellation charges you can cancel the reservation request the refund and re-book with the new promotion. Another step is to help others not to deal with that agency by making it known that there is a problem. You dont want to miss anything that will make your trip better, but you also dont want to carrythings with you that you dont need - especially if youre flying to your cruise. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Check here before booking an award fare. I was told more than two weeks ago we could get a price drop of $970. Well, we have canceled this cruise and sadly are ending our relationship with what was once a great travel agency. Discussed the strategy with my TA and the risk that my original stateroom might disappear in the short period of time between it being released to inventory and me re-booking it, but as this was going to be just a few minutes, I took the risk, especially as we were doing it in the morning before North America was awake. Have a tip about watching for price drops? I need to cancel my booking, is there a penalty? Why do Florida residents receive cruise discounts? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). Heres a peek. Video: 12 Things You Need to Do on Day 1 of Your Cruise, 8 Unnecessary Things Guests Bring on Cruises. Can anyone confirm that? -o-user-select: none; Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Decide where to go, when, how long, everythingthe choice is yours! Can anyone confirm that? Our reservation and payment systems were not designed to handle this volume of refunds in a short period of time, and it is taking longer than we wanted. I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. CC Help Jenn Cancellations must be telephoned to our Reservations Department by your travel agent. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. I had been trying to get our TA to see if we could take advantage of a price drop of $990.00 several weeks ago and keep getting the run around (the agency is in a state of chaos) and can't get a confirmed answer. cursor: pointer; We did use a current FCD, and still have another we can use with a new booking. It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. Packing for any cruise is a balance. Your cruise is not covered under the temporary cancellation policy- or it is but you want a refund. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge. If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise. It was not possible for some to cancel and others to retain their bookings. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. Glad it worked out, but sorry to hear it was such a hassle! For bookings made outside of the United States and Canada, a different cancellation policy may apply. For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, Royal Caribbean Travel Protection ProgramSM, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges. If you booked a Caribbean cruise through MSC Cruises, you will receive a 125% future cruise credit, which can be used on any sailing departing before Dec. 31, I just call our TA and they take care of it. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. So, since you are getting no satisfaction you should call that agency and demand (politely) to speak with the manager or owner. -moz-user-select: none; ^new credit card? Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. LocationFloriDUH. This post contains references to products from one or more of our advertisers. I take a screen shot and email it to my TA. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. I have mixed feelings about using agencies. We may receive compensation when you click on links to those products. We have a booking where there have been 4 price drops since we booked in June. To get around this all you have to do is book a different cabin type. For over a decade we've trusted the same folks to make our vacations better. In the past, I've personally had good luck with Disney Cruise Line refunding me back significant amounts of money because of price drops. There are sites that can help track price changes for you, but they don't generally track exact categories, could have out of date information, and they may not account for certain types of rates (such as discounts for residents of a givenstate). Plus, your own feed of TPG content. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. When we booked, this wasn't a non-refundable deposit situation. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing my preferred location. I have had my cruise fare reduced by my TA when the cruise fare dropped without having to cancel and rebook. Making requests to dine the way you want is easy read more. Need to consider all aspects. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. The high annual fee is only worth it if youre taking full advantage of the cards benefits. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. There MAY be issue for YOU to cancel. If TA did booking, possible only TA can cancel. Before our 1st cruise, I read these boards for about two week If you're booked with Norwegian, cancellation policy and refund information can be found below, including the windows in which you can cancel and how much of the overall cost you can expect to be returned to you. Started June 21, 2021, By *Please see all applicable Terms & Conditions for Promotions, 75 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts), 90 days or more prior to the first day of the Cruise, No charge(except for Nonrefundable Deposit amounts). Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. But stop playing the game with the agency and take control! Princess also told them that they would do the change in a matter of minutes but that 'momentarily' (their word not mine), during the short period between it being released to inventory and me being re-booked into it, there was a risk of losing my existing stateroom, (a suite on the South American side for a Panama Canal cruise which were showing as all sold - though there were two suites in the same category on the other side of the ship). As crazy as it sounds, I thought the agency had to agree to give up the booking. They will receive 100% of the cruise fare paid in the form of FCC. You tell them, they call. Very likely, as you are outside of final payment, and inside the USA. Some cruises have non-refundable deposits, so that might be the only snag. It I take some last minute cruises, but only because they're good deals, and I live in South Florida, so for Caribbean sailings, I don't have to worry about last minute airfare. To make sure that excitement turns into a great cruise follow along with our list of 12 things you should do on embarkation day read more, Packing for any cruise is a balance. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. This doesn't always make it easy to determine when a new offer has come along that is better than what you already have. Learn more. CC Help Jenn For all other bookings, please contact your travel advisor. If you have a Park Hopper Ticket, you can visit any of the four Disney theme parks on the same day. Yes you can book with new price and have the previous one cancelled Sent from my iPhone using Forums Some TA's have a service charge for re-pricing, cancelling, etc. It would be worth it to transfer it back IMO due to the pre-paid gratuities. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. If TA did booking, possible only TA can cancel. The problem began when the owner died (this agency is in Arkansas and Sky is in the name) and her spouse and others took over the agency. I'm wondering if it would be easier to cancel the cruise and rebook at the much lower price. We are past full payment but more than 57 days out. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time.
