how to dispute ntta charges

Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. ZipCash is just one of two ways to pay for NTTA toll road use. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. That is a 25 mile stretch. Tollway Access Request (for contractors only) -@email, Government Affairs Contact The Toll Operations Division (TOD) is responsible for developing, operating, and maintaining TxDOT owned toll roads. ComplaintsBoard.com is a leading complaint resolution website on the Internet. org, or by mail at 5900 West Plano Parkway, 550, Plano, TX 75093. Thanksgiving - November 23-25 Who stops these pirates from stealing from the public? To know tolls between any locations across Texas toll roads, bridges or other toll facilities, use Texas Toll Calculator. https://www.fhwa.dot.gov/policyinformation/tollpage/t1part3.cfm, https://www.txtag.org/en/about/faq_bills.shtml, https://www.thetollroads.com/ontheroads/commonquestions/toll-violations.php, http://www.wsdot.wa.gov/GoodToGo/faq_NOCPViolations.htm, http://www.peachpass.com/toll-violations/. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. I think there used to be some roads that only accepted one or the other, but that is not the case anymore. Dallas Location (NEW LOCATION) 39025 LBJ Service Road (Northwest corner of I-20 and I-35E) If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Download the appropriate form. Our NTTA ticket attorneys then work toward a resolution of the failure to pay tollway ticket as well as a fair and reasonable restitution agreement to the NTTA. It's starting to feel less like a misunderstanding on my part and more like a scam. It appears they do not allow their customer service personnel to work with customers to resolve simple matters like this one. Is their a more formal resolution process to get simple matters resolved? Keep copies of your dispute letter and enclosures. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. where is the serial number on vera bradley luggage. You also answered the main question when you said you have never been in trouble before and have no idea what to do. The correct way to get the fees waived. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. Remove the late charges, deduct the $2.94 from my ZIPCASH account. The state law allows, but does not require, agencies to let veterans ride for free on its toll lanes. What are the Goth Kids called South Park? For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. Board of Directors -@email Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further. Desired outcome: It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. You requested a refund, but it took longer than expected. What happens if I dont pay my tolls in Texas? I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. Some companies also have the option of disputing by email. Contact your credit card issuer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Box 30945 / Salt Lake City, UT, 84130-0945. . . The North Texas Tollway Authority is not a foreign-owned, private . Get the Toll dispute completed. Christmas - December 23-26. Would showing proof that I no longer lived at that address help dispute the balance? I was told by Ladana 1/8/2022 to upload the transfer notification. Mail the dispute form with your letter to: TransUnion LLC. Since the deadlines are different in every state and sometimes among different toll road operators within a state, it's important to read your notice carefully and use the dates or time periods provided on the notice you received, rather than going by anything you've seen elsewhere or done before. For example, if you file a request for a hearing with the Washington State Department of Transportation, you can pick up an evidence packet from any of the walk-in customer service centers three days before your scheduled hearing. Arturo E. Ballesteros I didn't mean to but was in it any way, then I got a $29.19 bill in a 3minute time line. Last Updated: October 4, 2020 What is the difference between NTTA and ZipCash? Typically you can find a dispute form at the toll road operators website that you need to file a dispute. Due to traffic, I couldn't get over to avoid the toll road. NTTA says people on the list have skipped out on $13 million in tolls, and owe another $280 million or so in late fines. For more information, please see our Director, Government Affairs@email. Alternatively, the address to dispute a charge by mail is: P.O. After you receive notice, you only have a brief period of time to request a hearing, and it may only be a couple of weeks. I cannot believe that I am calling to pay off something and they refuse to let me pay it. Peel off the adhesive backing and place the tag. Select the transaction in question and follow the steps to complete your request. And now I have a $40 balance. Independence Day - July 4 I was told NTTA would not resolve this with Kansas. 6. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Has anyone had similar experiences? They say I am responsible for all of the fees even though this was a computer error. So you do not want to ignore the citation for failure to pay tollway. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"