Wish I had read the reviews before I ordered. I would definitely purchase from him again and am so happy with the quality of this piece! Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. All rights reserved. I emailed and was . I was able to straighten it out though and as you can see it looks great! Discounted shipping rates will generate automatically at checkout for international buyers. horrible customer experience and zero customer service. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. excellent craftsmanship. Well, add one more victim to Metalplex's deceiving advertising! . Overall, Im extremely satisfied and would purchase again! The customer service team was responsive and shipping was superior to Alaska. Verification can help ensure real people write reviews about real companies. Ordered the house sign as an anniversary gift for my daughter and son-in-law. I will probably use it as a nameplate at work. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. We LOVE our new mountain art piece. It came packaged well. Well, add one more victim to Metalplex's deceiving advertising! The first one arrived damaged. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Took a while to arrive but it was worth the wait. Great gift!! I will never buy from them again. Came with everything needed to hang. I have not opened as a gift for nephew fam and new house..will send when up Company (Metalplex) does not deliver. 14 days later the tracking label has been printed not shipped. Dont hesitate to order from this company. Looks great! The simple design is what made me fall in love with this! on Facebook, Share Call again, takes 5 calls over 2 days to get in touch with someone. Metalplex was absolutely AMAZING. . Takes many weeks to ship with no customer service help when requested. Valid. will go good with the other grey in my room. Packed well. Were happy to answer any questions you have or provide you with an estimate. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. They need to really step up their customer service. Beautiful piece! If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Glad I got the largest mountains too! I ordered another piece already !! Find out how we combat fake reviews. We saw the ads, took a chance and love the choices we selected. I wish I had read the reviews before ordering. I have another coming tomorrow. A few days later I received an email from a "********" and was told I would receive a tracking number. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. 3 Piece Geometric Mountains Wall Dcor Set. Ill never buy from them again! As a member of MetalPlex, you can enjoy even greater discounts. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! The buyer is responsible for return shipping fees and a full refund will be issued. Just Perfect! Customer Service for MetalPlex is absolutely THE BEST! Well worth the wait! This is exactly what I needed in my room to hang above my bed. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Thank you for rushing this beautiful mountain cut out to me. Looks and works great, easy to hang, very happy , thanks again. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Prompt communications and shipping. Thanks for the great product. We use express shipping which typically takes 2-3 days once shipped. Got it for my brother in the army do he would have a little piece of home. I am EXTREMELY satisfied with my experience! Customers and MetalPlex will be both glad to see the Discount Code at special festivals. Furthermore, it is important that the battery life is long. -****. I would definitely recommend this company for personalized signs. Takes many weeks to ship with no customer service help when requested. Customers can definitely save lots of money with the help of Usa.coupert.com! They need to really step up their customer service. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Search for answers on our support pages and within our knowledge base. Definitely recommend. This is a just silly. The foam is not visible, but maybe the metal would have been too heavy. Make an appointment with a courier in advance to pack the goods and return them back together. Here are 8 tips for writing great reviews. All of our designs are handmade and customized in Austin, Texas. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! Margaret Pederson, Great customer service as I made a change after placing order. Does MetalPlex provide gift cards? Name Address Sign turned out just as I had desired! I made a mistake in the size I wanted in the order and realized it a couple of days later. A beautiful touch to any homes interior decor. Size ensures visibility on our home! I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Surfshark has a super powerful antivirus program. Ever. Product is very poor quality. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Very nice. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. They havent shipped the missing item yet. I love the look of the product, but the packaging and handling was not very good at all. We love this piece of art. They create a mailing label but never send the product. I told them I placed an order, at which point they blocked me from their ******** account. If you are not familiar with these terms, do not worry. See if the website is legit with our validator: Here are the best ways to spot a scam this year. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. If you're not 100% happy, send it back and we'll issue a full refund. My sister LOVES her gift! Exactly as pictured! As of Feb 16th, I had no response from MetalPlex about my ordered. The pins hide themselves well. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We opened it and it's perfect. Definitely recommend, Great quality and perfect gift for new homeowners. We do accept returns in the first 30 days after your purchase. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. Will be great once I get my living room all organized. (Mountains above Boise) I can see other purchases in my future. It is light weight and easy to hang. I will add a photo as soon as she is able to send. Souvikc555@metalplex.in I love it! I left a message and took pictures to show them what occurred. Email Address. The customer service was outstanding.. very good communication. 06:39 PM. Its light weight and was super easy to hang. packing it came in was very secure too for a big piece. Extremely light weight. I am updating my bathroom and believe me, I will be back to order a few more things from you. We love how it turned out. Then bubble wrap and put in a box. City, State. When I contacted the company, they quickly made a new one and shipped it out. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Escalation to live agent support is available to customers with an active Arlo service plan or trial. Took a while to ship, but it is a busy time. Next-day and Express delivery options also available. I am over the moon with the style, material and design of this sign! Beautiful work, and it looks just like the range we love it! Came timely and as advertised. Wish I had read the reviews before I ordered. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Name Monogram Address Sign - Metal Wall Art Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. Most companies have a dedicated customer service team. We use dedicated people and clever technology to safeguard our platform. Absolutely LOVE the Mt. Ordered the elements in the round shape. Awesome customer service too :-). When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Sign Up to our site and follow us! So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Common. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Extremely happy with this purchase! If you love the outdoors - BUY IT! No communication, no tracking updates. I was worried because it took awhile to come and I had read some bad reviews. They create a mailing label but never send the product. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. I'm on my 5th correspondence with them & they will not give me a way to return. Absolutely Love my new artwork! Lovely work! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. We bought 2 of these for our duplex trailside ski chalets in Michigan. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! He us very very pleased. We're happy to answer any questions you have or provide you with an estimate. Be the first to know about our best deals! - Black / 12, Name Monogram Address Sign-Metal Wall Art. These guys are hacks. Wonderful product, got it pretty quick. Sent 3 e-mails and haven't heard They replaced it at no charge. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. 1. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Just wish they made one that fits two or more pieces together so its a larger area. Awesome work. Fund open source developers The ReadME Project. We love our mountain wall art! Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. We work hard searching on the web, so you don't have to. Love MetalPlex Customer Service too!! Absolutely love this piece. No installation required. on Twitter, Share The item arrived promptly and packaged very well. Thank you so much for making something to complete my wall! Love this slate grey color. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. My son loved it. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Shasta. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. ASK A QUESTION. We will definitely make more purchases in the future. A powerful processor is what will keep your phone running at high speed. Love this! It was tried and tested by our team. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. No shipping. Highly recommend!! Love these mountains. It came with pins to hold the items up on the wall. Niceeee, I wish I had gotten a bigger size tho. Items arrived 14 days after their original "delivery date" and one of the items was missing. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. As a result, shopping during special festivals is highly recommended. Perfect. 2 reviews. Perfect for our cabin, We are very happy.Thank You!Bryant. needed some wall decor. Love our mountains! Shipping was a little slow but certainly was worth the wait! 19937 Harrison Ave, City of Industry, CA 91789 2023 Trustpilot, Inc. All rights reserved. If you want to return the product, you must process it within 30 days from the date of receipt of the package. Suggested companies are based on peoples browsing tendencies. I felt they could have communicated the status on our project better than they did. Easy to hang - we used Command Strips. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Great communicators as the item was being made then shipped. Its georgous!!! We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. I tried emailing and calling, no response to my email and their phone line is just a message machine. Thank you! Lightweight polymey. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It is also an important way to save money. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. I have a fascination with moose and have yet to see one in person. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. MetalPlex LLC. We wanted to recreate birds flying across our wall. I'm on my 5th correspondence with them & they will not give me a way to return. We LOVE our new mountain art piece. I contacted them and they were quick to respond. Anyone can write a Trustpilot review. They then provided me with a *** tracking number that only stated that "Label Created". No spam, please - we can detect that. Lovely work. I was able to find something very similar on Amazon anyway. My husband and I are having a cabin built and have had numerous pieces made by them. Instead of making the address I ordered they sent my home address instead. 1, Report #1485959. Launch and scale your NFT projects on Solana. The quality is great and it looks perfect in our house. Only if you are a member of MetalPlex and login, you can have access to free shipping. Items arrived 14 days after their original "delivery date" and one of the items was missing. Very nice quality and they even sent me a name card! I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. I had to spend about 20 minutes in my workshop doing this myself. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. I will be cancelling this order right now with my credit card company. . Love the black/shadow look in my computer area. Its much lighter in weight than expected which is a good thing. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. With Surfshark, this is not happening. This was purchased as a housewarming gift, so sent directly to recipient. . I dont understand how these people are even still in business. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Thank you for your understanding. Your email address will not be published. Great quality and just what we were looking for. In order to cover their delay mistake. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. They brought my idea to life! This is the 12 inch. Would order again! Cant rate this shop enough stars. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! It took us such a long time to decide what to put above our TV & these were perfect. After testing several fraud prevention products online, we could certainly say the winner isSurfshark. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). You can track your order from the USPS official website. Out of Stock. City of Industry, California, United States. I will say that Im totally pleased with it. It looks like metal when you look at it up on the wall. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Disappointing for the price paid. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Oct 08 2022. I received my order so fast!! | Read 41-60 Reviews out of 91 What can be done ?? The whole process of purchasing and delivery was great! Easy to hang. Packaging was great with no damage. I was very pleased with my first four orders over the last 2 1/2 years. I was upset when it arrived, it was bent from shipping. It has not yet been shipped per the tracking information. Absolutely thrilled! Big or small, we will work with you every step of the way to bring your idea to life. He loved it. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. Customer service was a pain in the a** to deal with, would not issue a return or refund. It is good quality and looks exactly like the picture. Workmanship is great, as other reviews have noted. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. A wonderful piece and customer service! I hope to order from this shop again in the future! Was very impressed with the craftsmanship of the product and how lightweight it is! When you contact them they say it should go out "this week" but doesn't. Very well made, love this! You can also examine the store's website for contact info like a contact form or email address. There are no refunds for customized products where the buyer misspelled the personalization. Metalplex is an office furniture developer and manufacturer company. Product is very poor quality. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The company's gift card will be printed on the sales receipt for in store purchase. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. So I saw this sign and decided to give it a try cause my number is 805 #B. I wish I had read the reviews before ordering. I fell for it hook, line and sinker! Was a gift for my sister & it was delivered very quickly. Moose Alternative - Metal Wall Art. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The shop custom made this metal art to my specifications and it turned out just right for my project. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Ive been a steel fabricator for 40 years and what we received looks like crap. Absolutely LOVE the Mt. Nice piece, well made, looks great. It was totally protected by the packaging. We do send orders to PO Boxes via USPS shipping services. When we got it two of the corners were damaged because the product was not packaged well. No communication, no tracking updates. Don't waste the time! Prompt and reliable customer service; Strong marketing network; Financial Stability; No . We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. We absolutely love our metal-plex bulldog head! I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. He loves it. It may need some improvements. Items Per Page. If you are looking for a different size or color please don't hesitate to contact us. Exactly what we wanted. Ltd. is engaged in offering a broad array of Pipes and Metals. Ive been looking for a large statement piece for my home office and this will be perfect! Its much lighter in weight than expected which is a good thing. This rating means the business is Standard. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. They are all beautiful. And they will provide an estimated delivery date for each item in your luggage. There was a delay in shipping but it arrived eventually and is worth the wait. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Told us they would have the missing item shipped out asap. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. We have a new review. Custom design team was super easy to communicate with to get a custom sign made. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. We've been asked over and over again what are the most effective ways to stay safe online. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Looks great and great quality. Perfect for my entertainment space. 2023 usa.coupert.com all rights reserved | update March 07. Thanks again! The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Love this art in my husbands Real Estate office. was looking for something big to go over my sofa and this is perfect size! US, UK, EU, Swiss and Canadian residents only. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. Incognis results were verified by our team and are trustworthy. Quality of wall art is suburb. Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. So far they have not replaced it either. Stay away from these people. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. it will be perfect! The most beautiful piece and the best customer service I have ever received. on Reddit, Share Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! No refund offered. Super easy to install. Great communication - will be using them again soon! Great craftsmanship, well made and reasonably priced. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Absolute work of art! Very well made. Of the 12, one came in broken. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Throughout the years, we have established a reputation of integrity with our high quality . we hung it up right away thank you. Beautiful picture of wolf. Perfect for our cabin, We are very happy.Thank You!Bryant. Find the registry entry at metal-plex.com and then join them to be a member. It will have a space of distinction in our Mountain Home. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. As a result, chances are you are already familiar with it, so you can continue to use it safely. Love MetalPlex Customer Service too!! After another month & more emails, the 2nd item finally arrived . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Start Chat Now. The Coupon of MetalPlex can save you money when buying Cellphones. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. However, the moon tips arrived with metal spurs that I had to remove but it was easy. Quality work. original purchase is non-refundable. We had to clean it though, it was full of metal splinters from the cutting. They replaced and shipped the item at no additional cost. Looks just like the mountains view from our deck. Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. Zion Mountain Range View - Metal Wall Art. Took a few days to ship out but worth the weight. 48. Still waiting. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week.
